Yerevan /Mediamax/. VivaCell-MTS announced today the launch of an online live chat “111 Online” within its “Internet Assistant” web-based self-service customer care solution.
“111 Online” live chat is a new web-based portal of VivaCell-MTS providing online interaction between customers and the company’s Contact Center’s staff.
“Quick and effective customer support, with personalized and user-friendly approach will be provided through “111 Online”,'' commented VivaCell-MTS General Manager Ralph Yirikian.
Qualified support team will be available to assist the customers with 24/7 support.
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