VivaCell-MTS has implemented ISO/IEC 27001:2013 international standard of Information Security Management System.
The Company preserves the availability, confidentiality and integrity of all its physical and electronic information assets in order to protect VivaCell-MTS customers’ personal data; render high-quality services to its customers; preserve the Company’s competitive edge, cash-flow, profitability, legal, regulatory and contractual compliance, and commercial image.
Protecting critical and sensitive information of customers, suppliers and business partners by delivering a security status according to internationally accepted standards is necessary in order to create credibility, trust, satisfaction and confidence with stakeholders.
Implementation of ISO/IEC 27001:2013 requirements proves VivaCell-MTS’ commitment to systematically examine information security risks, taking into account the threats, vulnerabilities, and impacts, to ensure that the information security controls continue to meet information security needs on an ongoing basis. It creates the basis for continuous improvement of the Company’s Quality Management System of the Company.
VivaCell-MTS strives to create necessary conditions for continuous improvement of Customer Service quality, subscriber’s satisfaction level and loyalty and for reaching target economical results.