12:48 | 12.06.12 | News | 1636

Orange to help customers via chat

Yerevan/Mediamax/. Today Orange launched its “Online Help” service - a new customer care service, which will enable the customers to get necessary help directly through  “chat” in case they might have questions or difficulties regarding Orange services or products.

This service is open to all, regardless whether they are Orange customers or not. It is available from the homepage of Orange Armenia’s official website: www.orangearmenia.am. To use the service Orange customers should use their password for “My Orange page” self-care service and those who are not Orange customers, should register first, company\'s press-service informs.
  
“Online Help” service is one more tool to provide high-quality service to our customers in the way they prefer. We are quite convinced that this service will be especially comfortable for those in roaming, as in this case contacting Customer Care service will be free” said Bruno Duthoit, Orange Armenia CEO.